Refund Policy

Due to the digital nature of our products (decrypters and dumper tools), all sales are final. We do not offer refunds for change of mind, user error, incompatibility with unsupported environments, or failure to read product descriptions prior to purchase.

Refunds are strictly limited to verified technical failures. A refund will only be considered if the tool is confirmed to be non-functional upon delivery, and if our technical support team has been unable to resolve the issue after a formal support ticket has been opened and processed.

To request a refund review, you must contact us via our Discord server with clear documented proof of the technical issue. Include your order details, screenshots or video evidence, and a summary of what troubleshooting steps were already attempted. If your request is approved after review, the refund will be issued via the original payment method.

The following situations are explicitly not eligible for a refund: tool functionality lost due to external patches by FiveM or CFX, user-caused issues such as incorrect setup, HWID bans resulting from ToS violations, and purchases made after the product was confirmed working by another user.